CEO Bet365's Privacy Policy —
Your Data, Our Responsibility

Welcome to CEO Bet365. We believe the most important responsibility of a trusted online gaming platform is to protect its users' personal information. This privacy policy applies to all CEO Bet365 services — from Sports Betting, Live Casino, and slots to fish games and the VIP program.

By creating an account or using CEO Bet365 services, you are considered to have agreed to this privacy policy. Please read it carefully before registering.

CEO Bet365 collects two types of information from you — information you provide directly and information collected automatically. A detailed breakdown of what is collected is outlined below.

CEO Bet365 never stores your bank password, PIN number, or full payment card number.

CEO Bet365 collects information through various methods. Each method is transparent and based on your consent.

• Registration Form: Information you provide directly when creating an account. An account on CEO Bet365 cannot be created without this information.
• KYC Verification: Documents submitted for identity verification — copies of your National ID, passport, or driving licence.
• Transaction Records: Automated records of every deposit, withdrawal, and betting activity are stored in the CEO Bet365 system.
• Cookies & Tracking: Cookies are used to track your browsing activity on the CEO Bet365 website.
• Customer Support: Records of any conversations via live chat or email are retained.
• Third-Party Verification: In some cases, your information may be verified through trusted third-party identity verification services.

CEO Bet365 uses collected information for specific purposes only. We never use your data for unnecessary or unauthorized reasons.

• Account Management: Your information is used to create, verify, and manage your CEO Bet365 account.
• Transaction Processing: Your financial information is used to securely process deposits and withdrawals.
• Service Personalisation: CEO Bet365 shows you relevant offers and promotions based on your preferences and gaming history.
• Security & Fraud Prevention: Your data is analysed to detect suspicious activity and keep your account secure.
• Legal Obligations: Information required for compliance with Anti-Money Laundering (AML) regulations and gaming rules is retained.
• Contact: Your contact details are used to send important updates, security alerts, and promotional messages.
• Service Improvement: User behavior is analyzed to improve the CEO Bet365 website and application.

CEO Bet365 never sells your personal information. However, limited data may be shared with trusted parties under specific circumstances.

• Payment Provider: Only the information necessary to complete transactions is shared with payment processors, including bKash, Nagad, and Rocket.
• Identity Verification Service: Identity-related information is shared with trusted third-party verification agencies for the KYC process.
• Law Enforcement: Providing necessary information in response to a court order or valid government request is mandatory.
• Game Provider: Only game session-related data is shared with the companies that operate games on CEO Bet365.
• Audit & Compliance: Required information is used for licensing authority requirements or internal audit processes.

CEO Bet365 uses cookies and similar technologies on its website to make your browsing experience smoother and more personalized.

• Essential Cookies: These cookies are essential for maintaining your login session and keeping security features active. They cannot be disabled.
• Performance Cookies: Used to analyze which pages on the CEO Bet365 website receive the most traffic.
• Functionality Cookies: These cookies are used to remember your preferred language, theme, and other settings.
• Marketing Cookies: Used to show you relevant ads. You can disable these cookies.

You can delete cookies or block new ones at any time through your browser settings. However, disabling certain cookies may affect how some features on CEO Bet365 function.

CEO Bet365 does not store your information indefinitely. A defined retention period is set for each type of data.

• Account Information: Retained for as long as the account is active and for up to 5 years after closure for legal purposes.
• Transaction Records: Financial regulations require a minimum retention period of 5 years.
• KYC Documents: Stored securely for up to 5 years after verification.
• Customer Support Conversations: For up to 2 years from the date of last contact.
• Marketing Information: Until you withdraw your consent, or for up to 3 years.

CEO Bet365 uses industry-leading security technology to protect your data. Our security infrastructure is multi-layered and continuously updated.

• SSL 256-bit encryption: All data transmissions on the CEO Bet365 website and app are completed over encrypted channels.
• Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security to your account.
• Firewall & DDoS Protection: CEO Bet365 servers are protected by robust firewalls and intrusion prevention systems.
• Regular Security Audits: CEO Bet365 systems are regularly audited by third-party security experts.
• Access Control: Internal CEO Bet365 staff are granted access only to the information necessary for their role.
• Data Backup: Regular backups of all data are stored on secure servers.

CEO Bet365 believes every user should have full control over their own data. That is why CEO Bet365 grants you the following rights.

• Right to Access Your Data: You have the right to know what information CEO Bet365 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of data held beyond legal obligations.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You have the right to receive a copy of your data in a machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications or optional data processing at any time.

CEO Bet365 integrates certain third-party services that help ensure the platform functions properly. These services have their own privacy policies.

• Game Software Provider: Software companies operating slots, casino, and fish games on CEO Bet365 may collect game session data.
• Payment Gateway: Payment services such as bKash, Nagad, and Rocket have their own data policies. Please read their policies before providing any information on their platforms.
• Analytics Tools: Analytics services used to monitor CEO Bet365 website performance analyze user behavior.
• Live Chat Software: The software used for customer support retains conversation data.

CEO Bet365 is not responsible for the privacy practices of third parties. However, we only work with service providers that meet trusted security standards.

CEO Bet365 may update this privacy policy as needed. Any changes will be communicated to you transparently.

• For significant changes, CEO Bet365 will notify you at your registered email address at least 7 days in advance.
• Any revised policy will take effect from the date it is published.
• Continued use of CEO Bet365 after any changes have been made will be considered acceptance of the updated policy.
• You can always check the "Last Updated" date at the top of this page to stay informed of the current policy.